Privacy Policy

This website, www.icomtechnologies.lk, is owned and operated by iCom Technologies, and its main office is located at No. 249 Galawila Road, Homagama, Sri Lanka. Please note that this privacy policy specifically applies to the information collected through this website and any data exchanged via our online platform. It does not encompass any data received from external sources.

Our privacy policy is designed to comply with relevant data protection laws and outlines the measures we take to protect the privacy and data of our website users. In this policy, we detail the information we collect and what happens to that data when you make online purchases.

We periodically update the terms of this policy, so we encourage you to review it regularly. By using this website or placing an order online, you are indicating your acceptance of the terms and conditions laid out in this privacy policy.

THE DATA AND THE INFORMATION COLLECTED

1.We collect various types of data when you access our site, including information about page visits, views, and the resources you use. This may encompass traffic data, location data, and other forms of communication data.

2.When you interact with our website, you may choose to provide us with information voluntarily. This includes actions such as placing an order, creating an account with personal details, or subscribing to our newsletter.

3.We take the security of your personal information seriously. All personal data transmitted through our website, including credit card transaction details, is sent via a secure server. Our company policy restricts physical access to our database to only authorized personnel. We’ve implemented a range of physical, electronic, and administrative safeguards to maintain the confidentiality and integrity of your information, preventing unauthorized use.

For added security, we use encryption technology like Secure Sockets Layer (SSL) to protect the personal data you provide when making an order. This encryption ensures that sensitive information such as your name, address, phone number, and credit card number remains confidential. Furthermore, our internet payment gateways are fully compliant with Payment Card Industry Data Security Standards (PCI DSS) and support authentication solutions like “Mastercard SecureCode” and “Verified by Visa” 3D Secure to enhance transaction security.

USE OF THE DATA AND INFORMATION COLLECTED

We gather information from your interactions with our online store to enhance the quality of our product offerings and improve the efficiency of our services. This data is not limited to your interactions alone; we also utilize information from other users and relevant third parties involved in activities on our website. It’s important to note that all data and information collected are handled with utmost care and responsibility, and access is restricted to authorized personnel within our company.

Our privacy policy serves as a clear statement, outlining what information we collect and how it is utilized. It also provides you with choices regarding the collection of your data. Given the rapid advancements in technology and the expanding uses of information, we update this privacy policy periodically. We encourage you to review it regularly to stay informed about any changes.

HOW THE DATA AND INFORMATION COLLECTED WILL BENEFIT YOU

1.Providing certain information when prompted grants you full access to all areas of our website.

2.When you share specific details, it enables us to provide you with more accurate and tailored information about our products and services.

3.We use your information to keep you informed about new additions, enhancements, and updates to our website.

4.Based on your preferences, we offer suggestions related to your interests and alternative products that might pique your curiosity. This service is entirely customizable and can be refined or declined according to your discretion.

5.To keep you updated and engaged, we may request personal information such as your date of birth, gender, address, and contact details. This information helps us provide you with text messages, emails, and newsletters tailored to your preferences. Additionally, we may inquire about your interests, age, product preferences, and more to offer further promotional information and conduct site surveys as needed.

6.When you browse our website, we utilize cookies to enhance your shopping experience. Cookies store the data you provide, ensuring a seamless and personalized browsing experience while optimizing the website’s efficiency. You can find more details about our cookie policy in the section below.

WHERE THE INFORMATION COLLECTED WILL BE SHARED

We may share the information we collect with external companies that collaborate with our organization to enhance and refine the products and services we offer you. These partnerships encompass a variety of functions, including:

1.Database management
2.Advertising solutions
3.Data collection and research
4.Storage services
5.Fraud prevention
6.Other services, legal obligations, and business transitions aimed at enhancing and expanding our operations.
It is essential to note that any information shared with these external parties is treated as confidential and utilized solely for fulfilling their responsibilities as specified in their agreements with us

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Cookies Policy

In order to optimize the performance of our website, we utilize tiny data files known as cookies on the device you’re using. A cookie is essentially a compact text file that our website stores on your computer or mobile device when you access our site. Its primary function is to help the website remember your actions and preferences, such as login information, language settings, font size, and other display preferences, over a period of time. This means you won’t need to repeatedly re-enter this information each time you return to our site or navigate from one page to another.

Cookies Are Classified Into The Following Groups:

1.Essential Cookies: These cookies are indispensable for the regular operation of our websites. They facilitate fundamental functions such as allowing you to log in to your account, add products to your shopping basket, and securely complete the checkout process. They are also involved in fraud detection and security checks, ensuring the proper functioning of the website.

2.Functional Cookies: Functional cookies empower you to navigate the site and utilize its features, including access to secure areas, which are often reserved for registered users. These cookies remember your preferences, enabling you to tailor your experience on our site. Importantly, the information gathered through functional cookies remains anonymous and is not utilized for any other purpose.

3.Performance Improver Cookies: These cookies provide insights into the effectiveness of our content, revealing what captures our customers’ interest and helping us enhance the functionality of our website. The data collected through these cookies is strictly for statistical purposes and does not identify individual users.

4.Advertising Cookies: Advertising cookies, in collaboration with our advertising partners, facilitate the delivery and management of online advertisements when you visit our site or other sites where we advertise. They track your visits to our website, your interactions with its content, and may control the frequency of ad displays to you. These cookies do not personally identify users and are primarily focused on optimizing ad delivery.

Who Sets Cookies?

In addition to us, authorized third parties have the capability to place cookies on your device when you access our site. These third parties encompass search engines, providers of measurement and analytics services, social media networks, and advertising companies. These external entities employ cookies as part of their efforts to provide content, including advertisements tailored to your interests, gauge the impact and effectiveness of their ads, and render various services.

How To Control Cookies

You have the ability to manage and delete cookies according to your preferences. For comprehensive information on how to do this, you can refer to aboutcookies.org. It’s possible to remove all cookies that are currently stored on your computer, and you can configure most web browsers to prevent the placement of new cookies. However, please be aware that if you choose to do this, you may need to manually customize certain preferences each time you visit a website, and some services and functions may not operate as intended.

Contacting Us For Queries And Concerns

You Can Reach Us Via Our Hotline Which Is Available For Any Information Required –
(075) 099-5995 Or E-mail Us For Support To [email protected]

You Can Even Write To Us, Or Visit Us At No. 249 Galawila Road, Homagama, Sri Lanka.